Help & Support

We're here to help. Send us a message or browse common questions below.

Contact Us

Quick Help

Connecting Email Accounts

Go to Accounts and click "Add Account" to connect your Gmail or Microsoft 365 inbox via OAuth.

Adding Emails to Your Board

Flag emails in Outlook or use Feed on Pro to put work on the board. Pro also adds Contacts and Watch → Review so important people surface first.

Managing Your Subscription

Visit Settings to manage your plan, update payment info, or view invoices.

Enterprise & Teams

Need team features? Check out our Enterprise plan for centralized billing and admin tools.

Contact Info

Email Us Directly support@inboxboard.com

We typically respond within 24 hours on business days. Enterprise customers receive priority support.

Frequently Asked Questions

What email providers does InboxBoard support?
InboxBoard works today with any mailbox on Microsoft Exchange Online—Outlook.com, Microsoft 365 work and school accounts, and custom domains like you@yourcompany.com. Outlook is the app you flag email in; your work address counts if it runs on Microsoft 365. Gmail and Google Workspace are on a waitlist while we finish Google’s OAuth verification. Connect via OAuth; we never see your password.
How do I get emails onto my board?
Flag emails in Outlook and they appear on your board. On Pro, use Feed to add threads without flagging, or Watch contacts so their email lands in Review before the board.
Can I cancel my subscription at any time?
Yes! You can cancel anytime from Settings. Your account will remain active until the end of your billing period.
Is my email data secure?
Absolutely. InboxBoard uses OAuth to connect to your email, so we never see or store your email password. All data is encrypted in transit and we follow security best practices.
What's the difference between Standard, Pro, and Enterprise?
Standard includes 1 email account, board views, flags as board ingress, and the Outlook add-in. Pro adds Contacts hub, Watch → Review intake, contact-linked history, unlimited accounts, Feed, Today, due dates, and follow-ups. Enterprise includes everything in Pro plus team management, centralized billing, and priority support.
How do I reset my password?
Click "Forgot Password" on the login page and enter your email. You'll receive a reset link. If you're already logged in, you can change your password in Settings.